Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our newsletter, or contact us for support. This may include your name, email address, and any other information you choose to provide.

We also automatically collect certain technical information when you use our service, including your IP address, browser type, operating system, and usage patterns to help us improve our service.

How We Use Your Information

Your data is used to improve and personalise your experience on Astute. This includes maintaining platform functionality, enhancing performance, sending relevant updates, and providing customer support.

We may also use your contact info to send you important service notifications. You can opt out of non-essential messages at any time.

Data Security and Protection

All your personal data is encrypted both in transit and at rest using industry-standard security protocols. We regularly audit and update our systems to ensure your data remains safe from unauthorised access or misuse.

We never sell, rent, or share your personal data with third-party marketers. Your data is used strictly to enhance your experience within the Astute platform.

Your Rights and Choices

You have full control over your personal information. You may request to view, update, or delete your data at any time by contacting us.

We are committed to transparency and comply with:

• POPIA (South Africa): You have the right to access, correct, or request deletion of your personal information.
• PIPEDA (Canada): Your data will be retained only as long as necessary to provide our services, unless required by law to retain it longer.
• CCPA (California, USA): California residents may request access to, or deletion of, their personal data and have the right to know what personal data is collected and how it is used.

Data Deletion and Retention

If you delete your account, all associated personal data will be permanently deleted from our systems within 30 days, unless retention is legally required. We do not retain unnecessary data.

Retention policies may vary based on applicable legal requirements in the regions we serve.